Thank you for shopping with EncoderOutlet.com! We hope you have enjoyed your shopping experience. No matter what the size of your order, your satisfaction is always our Number One priority. That’s why we’ve made a commitment to always give you prompt delivery at the lowest possible rate!
Here’s how our shipping policy works:
Ground shipping is available within the continental USA for a flat rate of $15 regardless of size.
Encoders and certain configurable accessories are customer built to your exact specifications. To ensure all of your items are received together, your order ship date will be determined by the latest availability date of all items. Our Customer Service department will send a confirmation showing your order ship date within one business day. IMPORTANT: If you need your order by a specific date, or have ANY shipping questions, please call Customer Service at 1-800-366-5412 before placing your order.
For all orders outside the continental USA, please contact Customer Service at 1-800-366-5412 or sales@encoder.com
Depending on your location, ground shipping from our factory in Sagle, Idaho can take from 3 to 7 business days. Faster shipping methods within the continental USA are listed below.
Standard Ground – $15
3 Day Shipping – $45
Overnight Shipping – $85
The bottom line is that we want you to be 100% satisfied with your order. Please let us know any concerns that you have.